AI Readiness learning centre

Who You Help

Review what public evidence says about the people or organisations you serve.

Is the audience stated or inferred?

An AI may infer an audience from products, imagery, testimonials or tone. Ask it to separate those inferences from direct statements.

Public information to review

  • whom a service is designed for;
  • eligibility, geography or sector boundaries;
  • examples and case studies with enough context;
  • language that avoids excluding or implying audiences unintentionally.

You do not need to force every customer into a label. The useful question is whether important audiences can be supported by identifiable public evidence.